Bug reports
avatar
Mikhail Ter


If you found a bug, please report it in the comments. Thank you.

avatar
Steven Oskam


The mobile site appears to have some issues, it's currently not fixed for a mobile screen and the images aren't being displayed right;
avatar
Mikhail Ter


@ddz7504 Do you still have this issue? Can you share device name and the browser, please?
avatar
Steven Oskam


I still occasionally have the issue. It isn't always the case, sometimes it even shows the full desktopversion on my phone, but it does still happen sometimes.
I'm on a Samsung Galaxy A7 with Google Chrome.
avatar
Mikhail Ter


@ddz7504 This may fix this issue: try to change orientation in order portrait > landscape (reload page) > portrait (reload page)
avatar
cs269


Hey guys, was given the permission to approve pictures last week but i do not see it anymore, any reason for that?
avatar
Federico Santagati


@cs269
Hi. Recently we noticed some unusual activity and got many complaints for the moderating process of Trainspo. We realized that many given "Reject" or "DB" votes were completely unappropriate with the picture, especially when it came to Reject votes. I mean, completely nonsense votes given to good pictures, that were ok with the Trainpo community guidelines and uploading rules
So we were forced to overview the moderating process removing some users from the voting process. Like the voting system is built, we did not know who the users were, due to the anonymousness in the voting process.

We try to improve Trainspo every day with new ideas, making the system more transparent, fair and democratic at the same time.
We are challenging many issues regarding the moderating process, and we are overthinking it in order to make it more simple and effective, allowing good pictures to be approved faster, and improvable pictures to be reuploaded without rejecting it at all.
We apologize for this inconvenience. We hope to implement more screeners soon.
avatar
cs269


@Taurus717 Thank you!
B
bfsSwiss


Exists any rule for the appearance of button „Add vehicle Info“?
Last week I‘ve searched the button for the following pictures
- NBiK VT10 (https://trainspo.com/class/10386/gallery/)
- ZB ABeh 150 (https://trainspo.com/class/6158/gallery/)
Then I‘ve send two reports, but there was no reaction. These reports do not increase the number of corrections. Do you need further details or how can I improve my hints?
Best regards
Gunther
avatar
Mikhail Ter


@bfsSwiss Hi!

Corrections and reports are not the same. Correction is an entry with any data related to the exact vehicle unit (for example - a pair of serial/works number and a build year). White report it's just an text message to the editing team with any data to correct. Report may be sent about class or model and does not apply to the exact vehicle unit. Only corrections have a counter, so any new report can't increate correction's count.

Thank you for your reports, our reaction can be slower during hot weather days, a weekend, or new corona hit 😊 So, please keep sending new reports to make our database more accurate (these two has been completed).
B
bfsSwiss


@ter Hello Mikhail,

thanks for your detailed explanation. You have probably spoiled me with short response times in the past. Please excuse, if you think, I've been impatient.

Have a nice day. Best regards
Gunther
avatar
Davide Maggi


@ter With Chrome (Mobile and Pc) i can't see these photos in my gallery

https://trainspo.com/photo/114056/

https://trainspo.com/photo/114053/

https://trainspo.com/photo/114047/
avatar
Mikhail Ter


@DavideMaggi Hi, i seeing your pictures at least on this page: https://trainspo.com/DavideMaggi/gallery/page/2/?sort=upload
avatar
Davide Maggi


@ter Now I can see them, top. Thanks
avatar
Maxim Golbraiht


https://trainspo.com/photo/114268/?list=class - 71-619A
avatar
Davide Maggi


The map doesn't work with Chrome on mobile
avatar
Mikhail Ter


avatar Davide Maggi:
The map doesn't work with Chrome on mobile

Fixed, thanks for report 👏
avatar
Gilberto Zara


I guess Telegram trainspo bot is not working anymore. It used to until last week, then it started sending very confuse multiple notifications, so that I decided to disconnect and then reconnect back up, but now I am not recieving any feedback when I start it or when I check connection status
avatar
Mikhail Ter


@gil646 Hi, telegram bot has been fixed, you may reconnect now.

p.s. Can you share info about multiple notifications? I'll try to figure how to prevent this.
avatar
Gilberto Zara


@ter unfortunately the chat is now clear.
It was like this: of three my followers new pic update notifications, I received one big message with those 3 notifications, but repeatedly; so that I had one big message with multiple links (12-15) all related to the same 3 pic updates.
avatar
Mikhail Ter


@gil646 You need to re-connect Telegram account: https://trainspo.com/profile/telegram/

p.s. If will be great if you can send me screenshot of these multiple notifications to ter@trainspo.com please
avatar
Gilberto Zara


@ter thank you, it is now working (also checked status and got positive response).
I have lost all previous messages though
avatar
Mikhail Ter


@gil646 Ok. I think I've found and fixed the root of duplicate messages, hope it will be fine on next new pics uploads.
avatar
cs269


Hi guys! any chance approving rights will be back for users? just to speed up the process and give more people the right to approve the great pictures posted everyday
avatar
cs269


I have 1 upload slot open but when trying to upload i get this message: You do not have any open upload slots, please remove some unapproved photos to free up space or wait for their approval.
avatar
Maersk.146


@cs269 @ter

I have recently had this situation, too, where the message said I was out of slots, even though I should have had one more.
avatar
Mikhail Ter


@cs269 Check it now, please.
avatar
Maersk.146


Hi Mikhail,

Here is the screenshot of how maps for each picture are displaying (or not at all) on my iPhone 6s:
Oddly, the maps never fill in, even if looking at the pictures for several minutes.
Thanks,
Keith

9 November 2021 Update: Since acquiring a new iPhone, this is no longer an issue. Maps loading okay now
avatar
Colin 't Hart


How do you report spots in the wrong place? Cowan Hill is either in the wrong place or all the photos aren't taken there.
avatar
Colin 't Hart


Connecting an account to Google is broken.
avatar
Federico Santagati


@ter I was trying to comment a picture, but as i clicked on the "comment" button, it shows me just this message with an Error.
avatar
Mikhail Ter


@Taurus717 This was fixed, you may try again please.
avatar
Federico Santagati


@ter Yep, solved. Thanks!